User research News and Analysis

2 verified stories covering User research, product updates and industry developments.

ChatGPT 2026-10-02

5,000 ChatGPT users' chat logs: top 10% sent 63% of all prompts

Epoch AI's new ChatGPT usage explorer, built from 5,000 real chat histories via YouGov, shows usage climbing fast and heavily concentrated among top users.

#User research #OpenAI

Anthropic 2026-04-24

Anthropic survey of 81,000 users finds skills beat speed as top AI benefit

Anthropic surveyed 81,000 Claude users and found that 48% valued learning new skills and expanding capabilities, while only 40% cited speed or time savings. The results challenge the common efficiency-focused narrative around AI tools.

#Claude #AI efficiency #User research