Meta opens WhatsApp business agents globally

Meta Business Agent can answer questions, recommend products, book services, take payments and hand off to humans across WhatsApp, Messenger and Instagram.

Meta Business Agent can answer questions, recommend products, book services, take payments and hand off to humans across WhatsApp, Messenger and Instagram.

The broader signal is that AI is moving from demos into budgets, rules, security procedures and capital allocation.

Sources: TechCrunch; Reuters; Business Today; CocoLoop, CocoLoop.